Issue
Part number or description columns show "Not ready..." when you open your bill of materials or edit a table on your drawing.
.
Solution
Wait ~10 seconds and press the Refresh button
In Drawings
In the Edit Bill of Materials Table
Or cancel the bill of materials command then reopen the command. If the data have loaded your BOM should re build and fill in with the actual part numbers and descriptions.
Explanation
Collaborative Editing (and the associated Manufacturing Data Model API) introduces a small bit of latency between when you open your design or drawing and when data are ready for add-ins like Bommer to query. This usually resolves in 5-10 seconds maximum, but we have seen it take up to a minute in some cases. If you find that you have some models that never resolve properly, or resolve intermittently, this could be an issue with the Manufacturing Data Model data or how Bommer accesses it. Please contact Bommer support and if you can, grant our support folks access to your hub to take a look.
Comments
0 comments
Please sign in to leave a comment.